What’s the saying?
The first step in solving a problem is to recognize that it does exist.
Well, EAP had a problem.
We focused very hard on delivering features to grow your business. And didn’t look into performance improvements on the product.
You made your discontent with that very known in Beat Zillow.
::: Example 1 :::
::: Example 2 :::
This feedback caused us to delay the launch of blog templates and re-write virtually our entire LeadSites app.
We’ve moved all LeadSites functions & files to a single location, deleted duplicate functions, script, style sheets, and combined all styles and scripts to one file.
We had ~130 static resources before.
Currently, we have ~70.
After combining we will have ~10. 😳
This update will boost site speeds by 25% on the average LeadSite.
And this is in addition to 4X’ing our server capacity, so we’re probably 50-100% faster than before we started addressing speed concerns.
…But here’s the thing
It’s still not good enough.
So, we’ve hired a special team to completely refactor, optimize, and perfect the speed with which a LeadSite loads. We will be shipping update-after-update for speed improvements over the next few days, weeks, and months.
This will not impact the speed with which we ship new functionality. In fact, the team that works on EAP Features is growing as well.
Our goal is to hit above a 90% on the Google PageSpeed tool. This poses quite a challenge with the limits of IDX data being served from 500+ different MLS providers with various licensing, legal, and server speed variables.
But, we’re working on it.
Now, Onto New Features 😊
You can now choose various blog options for your LeadSite! Here’s what they look like:
These are hitting LeadSites today & tomorrow.
A Few More Small Updates…
EAP Support response time, 1st response time, and replies to resolution have all been lowered over the last month.
We are actively working to lower these further.We’ll be implementing changes to our help center to hopefully increase the ability for users to find answers themselves. And then are also cataloging recurring tickets to make user interface changes that make things more intuitive.
We’ll be implementing changes to our help center to hopefully increase the ability for users to find answers themselves.And then are also cataloging recurring tickets to make user interface changes that make things more intuitive.
And we are also cataloging recurring support requests to make user interface changes that make things more intuitive.
Our Support Stats:
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Thank you for being a client of Easy Agent Pro. We really appreciate you and promise to keep working hard for you. Real estate is a tough business. We’re here to make it easier for you.
– Tyler Zey